Turn Every Call into Data-Driven Decisions & Higher Revenue
Aleski is an AI-powered platform designed to transform raw conversations into powerful insights that drive sales, customer satisfaction, and operational efficiency. Aleski helps your team sell smarter, serve better, and make data-driven decisions effortlessly.
Whether you manage a sales team, customer support center, or compliance department, Aleski ensures that every call is an opportunity—not a missed chance.
Detect key moments, objections, and customer sentiment to guide smarter interactions.
Sales Coaching
Provide feedback & coaching suggestions to boost sales & service quality.
Sentiment & Engagement Analysis
Track emotions & engagement levels to prevent churn and increase satisfaction.
Compliance & Risk Management
Automatically flag potential compliance violations to avoid fines & legal risks.
Features & Solutions
AI-Powered Call Transcription
Automatically converts every call into highly accurate text, ensuring no critical detail is lost. Speaker diarization separates voices for clear, structured call logs.
Sentiment Analysis
Detects customer emotions during calls, highlighting frustration, satisfaction, and engagement. Enables agents to adjust their approach to improve outcomes evry call.
AI-Driven Sales Coaching
Analyzes agent performance and provides real-time feedback on tone, language, and objection handling. Helps sales teams close more deals with data-backed coaching.
Automated Compliance Monitoring
Identifies potential compliance risks by flagging non-compliant language or script deviations. Reduces regulatory risks and protects businesses from legal penalties.
Call Scoring & Performance Metrics
Automatically evaluates calls based on predefined success criteria, ranking conversations by effectiveness. Helps managers identify top-performing agents and areas for improvement.
Keyword & Topic Recognition
Detects and categorizes key phrases, product mentions, and customer concerns. Enables targeted sales strategies and improved customer service responses.
Customer Intent Detection
Recognizes buying signals, hesitation, or dissatisfaction within conversations. Helps teams prioritize follow-ups and optimize customer interactions for higher conversion rates.
CRM & VoIP Integration
Seamlessly connects with major CRM platforms and VoIP providers, ensuring call insights are stored and accessible where businesses need them most.
Data-Driven Call Insights Dashboard
Provides real-time analytics on call trends, agent performance, and customer behavior. Offers visual reports for easy decision-making and strategic planning.
Automated Actionable Alerts
Notifies managers and agents about critical call events, including high-risk interactions, potential upsell opportunities, and customer dissatisfaction.
Power of AI-Driven Call Analytics!
Aleski transforms every call into actionable insights, helping your team boost sales, enhance customer experience, and stay compliant.
Aleski Call Center Analytics is designed for a smooth and efficient onboarding process. Our structured approach ensures that businesses can quickly start benefiting from AI-powered insights with minimal disruption. Here’s how it works:
Capture Requirements
We begin by understanding your business needs, challenges, and goals. This includes analyzing your current call center processes, identifying key pain points, and defining the KPIs that matter most to your team.
Tailoring Aleski to Your Business
Our AI models are customized to align with your industry-specific language, compliance requirements, and performance benchmarks. We configure dashboards and reporting tools to ensure maximum relevance and usability.
Integration with VoIP and CRM Systems
Aleski seamlessly connects with your existing VoIP solution and CRM platforms. This integration ensures that call insights flow directly into your workflows, making data actionable and easily accessible.
Testing and Optimization
Before full deployment, we conduct pilot testing to fine-tune the AI’s accuracy and efficiency. We refine sentiment detection, call scoring, and compliance monitoring based on real call data and user feedback.
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Ongoing Support and Continuous Improvement
Once live, our team provides continuous monitoring, support, and updates. We work closely with your team to enhance AI performance, adapt to evolving business needs, and ensure you maximize ROI.
Smarter AI, Better Insights, Real Results
Aleski AI
Analyzes calls in real-time, detects emotions, key moments, and improves sales.
Real-time
Emotion-aware
Automated coaching & compliance
Traditional Call Analytics
Rely on manual review or surface-level analysis, slowing down the process.
Limited insights
No sentiment tracking
Slow manual reviews
What’s Unique About Aleski?
Context-Aware AI – Understands industry-specific language
Seamless Integrations – Works effortlessly with your CRM & VoIP
PipeDrive
HubSpot
Twilio
RingCentral
GoHighLevel
AI Coaching – Not just data, but actionable guidance
Real businesses showing success with Aleski
What truly sets Aleski Call Center Analytics apart is the use of coaching models that go far beyond traditional call monitoring. We were looking for a solution that didn’t just log conversations but actually helped our team grow—and that’s exactly what we found. The system not only identifies weak points in communication but actively suggests ways to improve them.
As a business that serves families, our marketing has to be on point, personal, and trustworthy. Aleski's solution gave us deep insights into our customer interactions and helped us refine our messaging based on real data. It’s like having a full-time communication coach and marketing analyst rolled into one.
I’m genuinely impressed by the intelligence behind this platform—it's a game-changer for any organization that wants to align sales, support, and marketing through better conversations.
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